How far in advance do I need to order?
As soon as possible but 48 hours at the very latest. We can sometimes accommodate last minute requests as we always have a few cakes on standby but your flavors and design options will obviously be very limited.
How can I cancel my order?
Orders must be cancelled more than 24 hours of the preferred delivery date. Please call 021-0346-045 so that we may assist you with your request.
When do I pay for my orders?
Adela Cake orders are paid for in full when you confirm payment through our service online. Orders are not processed until online payment has been completed.
What if I am not satisfied with my order?
If there is a problem with an order you received, please call 021 0346 045 or email us at firstname.lastname@example.org. Refunds may not be given for shipping delays caused by inclement weather, package refusal, and/or incomplete or incorrect delivery address.
Can I make changes or modifications to the product combinations offered on the website?
Sorry, at this time we do not allow substitutions to our product assortments, and only offer items to be shipped as they are listed. Check back frequently for new flavors, seasonal and holiday specialty items, and baker’s choice selections.